Effective Date: September 7, 2026
This Privacy Policy explains how Revive Sales (“we,” “us,” or “our”), operating from 16842 NE 39th Ct, Apt C1010, Redmond, WA 98052, collects, uses, stores, and protects information when you use the Revive Sales platform at revivesales.app (the “Service”). By using the Service, you agree to this Privacy Policy.
When you create an account, we collect your name, email address, and password (stored in encrypted form — we never store plaintext passwords). Billing information is processed and stored by Stripe — we do not store your payment card details. When you upload or connect your CRM, we process account names, contact names, deal history, and sales notes exclusively to provide the Service. We also collect technical log data (IP address, browser type, timestamps) for security and debugging purposes. We do not use third-party analytics tools such as Google Analytics or Mixpanel.
We use your information to provide, operate, and maintain the Service; process your CRM data to generate re-engagement signals and signal briefings; process payments and manage your subscription; send transactional emails such as billing receipts and signal briefing notifications; respond to support requests; and comply with legal obligations. We do not sell your data. We do not use your data for advertising. Your Customer Data is never used to train shared AI models without your explicit written authorisation.
We share data with trusted service providers who help us operate the Service: Supabase (database and authentication), Vercel (hosting), Stripe (payment processing), and Resend (email delivery). We also use AI and web intelligence services to process your Customer Data for signal generation — these services process data on our behalf and are not permitted to use it for their own purposes. We do not sell, rent, or trade your data to any third party for marketing purposes.
The Service is a multi-tenant platform. Each customer's data is logically isolated using row-level security policies. No customer can access, view, or interact with another customer's data. No user can see another user's data within the same company.
We retain your account data for as long as your account is active. Upon account deletion, we delete or anonymise your personal information and Customer Data within 90 days. You can request account deletion at any time by contacting support@revivesales.app. Technical log data is retained for up to 90 days.
All data is encrypted in transit using TLS/HTTPS. All data at rest is encrypted using AES-256 encryption provided by Supabase. Authentication is handled through Supabase Auth with secure session management. The Service is hosted on Vercel's infrastructure. Row-level security policies enforce data isolation between accounts. Access to production systems is restricted to authorised personnel only.
You may access and update your account information at any time through your account settings. You may request deletion of your account and all associated data by contacting support@revivesales.app. You may export your Customer Data through the Service's export features. You may opt out of non-essential communications at any time. California residents have rights under CCPA including the right to know, delete, and opt out of sale (we do not sell data). Washington residents have rights under the Washington Consumer Protection Act.
The Service uses artificial intelligence to analyse sales notes and generate signals and suggested messages. Your Customer Data is processed by AI solely to generate outputs for your use. Your Customer Data is never used to train, fine-tune, or improve any shared AI model. AI-generated outputs are suggestions only — you are responsible for reviewing and acting on them.
We use only essential cookies required for authentication and session management. These cookies are strictly necessary for the Service to function. We do not use analytics cookies, advertising cookies, or third-party tracking technologies.
The Service is operated from the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States. If you are located in the European Economic Area or United Kingdom, our legal basis for processing your personal data is our contract with you (Article 6(1)(b) GDPR) and our legitimate interests in operating the Service (Article 6(1)(f) GDPR).
The Service is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, contact support@revivesales.app and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by email and by updating the effective date above. Continued use of the Service after the effective date constitutes acceptance of the updated policy.
For privacy questions, contact us at support@revivesales.app or Revive Sales, 16842 NE 39th Ct, Apt C1010, Redmond, WA 98052.